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Can you summarize 4 CACR Section 12462?
Program for Responsible Gambling > Training Requirements.
Short Summary
This document outlines the training requirements for cardroom business licensees and their employees who directly interact with gambling patrons in gambling areas. Each cardroom business licensee must have procedures for providing new employee orientations and annual training on problem gambling. The training can be developed internally, provided by a third-party, or obtained from the Office of Problem Gambling. New employee orientations must be completed within 60 days of the issuance of a cardroom category license or the employee’s start date, while annual training must be provided following the calendar year of the new employee orientation. The document specifies the responsibilities of the licensee in maintaining the training program and documenting employee completion. Different employee groups have specific training requirements, including training on problem gambling behavior, assisting patrons in obtaining information about problem gambling programs, and receiving information on self-restriction and self-exclusion programs, treatment options, and prevention programs. The document also clarifies that employees are not required to identify problem gamblers. Overall, this document aims to ensure that cardroom business licensees and their employees are trained to address problem gambling and provide appropriate support to gambling patrons.
Whom does it apply to?
Cardroom business licensees and their employees who directly interact with gambling patrons in gambling areas
What does it govern?
Conditions of Operation for Gambling Establishments
What are exemptions?
This section does not require employees to identify problem gamblers.
What are the Penalties?
No specific penalties mentioned.
Jurisdiction
California