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Can you summarize 4 CACR Section 12462?
Program for Responsible Gambling > Training Requirements.
Short Summary
This section of the California Code of Regulations, under the Business Regulations of the California Gambling Control Commission, pertains to the training requirements for gambling establishments. It mandates that each licensee must implement procedures for conducting new employee orientations and annual training for employees who directly interact with gambling patrons in gambling areas, excluding food and beverage servers. The licensee’s application for renewal must include documented evidence of the training, including employee and licensee/key employee signatures, training date and length, and trainer’s name. These records must be kept in an employee’s personnel file for at least five years. The training must cover information on problem gambling behavior, assisting patrons in accessing problem gambling programs, and details about self-restriction and self-exclusion programs. Each licensee must designate personnel responsible for maintaining the training program. It is important to note that this section does not require employees to identify problem gamblers.
Whom does it apply to?
Licensees and their employees who directly interact with gambling patrons in gambling areas
What does it govern?
Conditions of Operation for Gambling Establishments
What are exemptions?
Food and beverage servers are excluded from the requirement
What are the Penalties?
No specific penalties mentioned
Jurisdiction
California