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Can I use third-party customer service tools that collect personal information in New Hampshire? What are the requirements?
Based on the documents provided, if you plan to use third-party customer service tools that collect personal information in New Hampshire, you must comply with the requirements set forth in NHCAR Ac 505.02. These requirements include entering into a binding, enforceable contractual agreement with the third-party service provider to maintain the confidentiality of the information and receiving reasonable assurances from the third-party service provider that it has appropriate procedures in place to prevent the unauthorized release of confidential information to others. The nature and extent of procedures necessary to obtain reasonable assurance shall depend on the facts and circumstances, including the extent of publicly available information on the third party service provider’s controls and procedures to safeguard confidential client information. Additionally, you must comply with Ac 404.02, which requires you to disclose the use of third-party service providers to your clients, excluding certain circumstances.
It is important to note that the documents provided do not provide a comprehensive overview of all the legal requirements that may apply to your specific situation. Therefore, it is recommended that you consult with a legal professional to ensure that you are fully compliant with all applicable laws and regulations.
[1.2]Source(s):
Jurisdiction
New Hampshire