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Can I use third-party customer service tools that collect personal information in Nebraska? What are the requirements?

Using Third-Party Customer Service Tools in Nebraska

If you are using third-party customer service tools that collect personal information in Nebraska, you must comply with the state’s regulations on the disclosure of personal information contained in motor vehicle records [2.1][2.2].

According to NEAC 250-2-04, the Department of Motor Vehicles and its authorized agents or contractors are prohibited from disclosing personal information or sensitive personal information about any person obtained by the Department in connection with a motor vehicle record, except as provided in the rules and regulations [2.2].

However, NEAC 250-2-06 provides a procedure for requesting disclosure of personal information contained in motor vehicle records. Any request for disclosure of personal information contained in a motor vehicle record must be made on an Application for Copy of Driving Record form, an Application for Copy of Vehicle Record form, an Application for Multiple Driving Records form, or an Application for More Than One Vehicle Record form, and must contain a signed statement of the requestor whereby the requestor certifies that the information contained on the motor vehicle record(s) received will only be used as authorized by the Uniform Motor Vehicle Records Disclosure Act and acknowledges that the request is made with the understanding that any person making such a request who misrepresents either their identity or the purpose for which the information is requested shall be guilty of a Class IV felony [2.1].

Therefore, if you are using third-party customer service tools that collect personal information in Nebraska, you must ensure that you have obtained the necessary consent from the record holder and that you are using the information only for authorized purposes. Additionally, you must comply with the state’s regulations on the disclosure of personal information contained in motor vehicle records.

Nebraska Location Fabric Broadband Access Map

The Official Nebraska location fabric broadband access map is created and maintained by the Public Service Commission [1.2]. The map shows broadband availability and quality of service for all serviceable locations in Nebraska. The Public Service Commission may collect from providers of broadband services any information necessary to establish and update the map. Any information provided to the Public Service Commission by a provider of broadband services pursuant to this section that is confidential, proprietary, or a trade secret as defined in section 87-502 shall be treated as such by the Public Service Commission [1.2].

Conclusion

To summarize, if you are using third-party customer service tools that collect personal information in Nebraska, you must comply with the state’s regulations on the disclosure of personal information contained in motor vehicle records. You must ensure that you have obtained the necessary consent from the record holder and that you are using the information only for authorized purposes. The Official Nebraska location fabric broadband access map is created and maintained by the Public Service Commission, and any information provided to the Public Service Commission by a provider of broadband services that is confidential, proprietary, or a trade secret shall be treated as such by the Public Service Commission.

Source(s):
Jurisdiction

Nebraska