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Can I use third-party chat tools that collect personal information in California in Wyoming? What are the requirements?

Using Third-Party Chat Tools that Collect Personal Information in California and Wyoming

If you are using third-party chat tools that collect personal information in California and Wyoming, you must comply with the privacy laws of both states.

In California, the California Consumer Privacy Act (CCPA) requires businesses to provide notice to consumers about the collection and use of their personal information, including when it is collected by third-party tools [2.3]([2.3]). The CCPA applies to businesses that operate for commercial purposes and collect personal information from California residents [2.3]([2.3]).

In Wyoming, interception of wire, oral, or electronic communications may be authorized by the attorney general or the district attorney within whose jurisdiction the order is sought in conjunction with the attorney general, if the interception may provide evidence of certain felony offenses [4.1]([4.1]).

To comply with both California and Wyoming laws, you should ensure that you have a privacy policy that provides notice to consumers about the collection and use of their personal information, including when it is collected by third-party tools. The privacy policy should be conspicuously posted on your website or online service [2.3]([2.3]).

Additionally, you should ensure that the collection, use, retention, and/or sharing of a consumer’s personal information is reasonably necessary and proportionate to achieve the purpose identified in compliance with the CCPA or any purpose for which the business obtains consent [1.1]([1.1]).

If you collect categories of personal information other than those disclosed in your Notice at Collection or intend to use the personal information for additional purposes that are incompatible with the disclosed purpose for which the personal information was collected, you must provide a new Notice at Collection [1.1]([1.1]).

If you are a business that collects personal information of 10,000,000 or more consumers in a calendar year, you must compile and disclose certain metrics within your privacy policy or posted on your website by July 1 of every calendar year [1.2]([1.2]).

In summary, if you are using third-party chat tools that collect personal information in California and Wyoming, you must comply with the privacy laws of both states, including providing notice to consumers about the collection and use of their personal information and ensuring that the collection, use, retention, and/or sharing of a consumer’s personal information is reasonably necessary and proportionate to achieve the purpose identified in compliance with the CCPA or any purpose for which the business obtains consent. If you are a business that collects personal information of 10,000,000 or more consumers in a calendar year, you must also compile and disclose certain metrics within your privacy policy or posted on your website by July 1 of every calendar year.

Source(s):
Jurisdiction

Wyoming, California