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Can I use third-party chat tools that collect personal information in California in Virginia? What are the requirements?

To use third-party chat tools that collect personal information in California in Virginia, you must comply with the California Consumer Privacy Act (CCPA) [2.1]. The CCPA applies to businesses that collect personal information of California residents and meet certain revenue or data processing thresholds. If your business meets these criteria, you must provide California residents with certain privacy rights, including the right to know what personal information is being collected, the right to request deletion of personal information, and the right to opt-out of the sale of personal information.

If you are using third-party chat tools that collect personal information, you must ensure that the tools comply with the CCPA and that you have appropriate agreements in place with the third-party vendors. Additionally, you must ensure that you are not disclosing any personal information in a manner that would violate any other laws [2.2].

As for Virginia, the state has its own privacy law called the Virginia Consumer Data Protection Act (VCDPA), which goes into effect on January 1, 2023. The VCDPA applies to businesses that collect personal information of Virginia residents and meet certain revenue or data processing thresholds. The VCDPA provides Virginia residents with certain privacy rights, including the right to know what personal information is being collected, the right to request deletion of personal information, and the right to opt-out of the sale of personal information.

In summary, if you are using third-party chat tools that collect personal information in California and Virginia, you must comply with the CCPA and the VCDPA, respectively. You must ensure that the tools comply with the applicable privacy laws and that you have appropriate agreements in place with the third-party vendors.

Source(s):
Jurisdiction

Virginia, California