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Can I use third-party chat tools that collect personal information in California in Utah? What are the requirements?

Use of Third-Party Chat Tools in Utah and California

When using third-party chat tools that collect personal information in Utah and California, it is important to ensure compliance with the relevant regulations. In Utah, businesses must implement and maintain reasonable procedures to prevent unlawful use or disclosure of personal information collected or maintained in the regular course of business [2.1]. Additionally, any disclosure of nonpublic personal information obtained as a result of a consumer transaction must be accompanied by notice [4.2].

In California, the California Consumer Privacy Act (CCPA) regulates the collection and use of personal information by businesses operating in California. The CCPA applies to businesses that collect personal information from California residents and meet certain criteria, such as having annual gross revenues over $25 million or collecting personal information from at least 50,000 California residents annually [5.1]. The CCPA requires businesses to provide California residents with certain rights regarding their personal information, including the right to know what personal information is being collected, the right to request deletion of personal information, and the right to opt-out of the sale of personal information [5.1].

Therefore, when using third-party chat tools that collect personal information in Utah and California, businesses must ensure compliance with the relevant regulations in both states. It is recommended that businesses consult with legal counsel to ensure compliance with all applicable regulations.

In summary, businesses using third-party chat tools that collect personal information in Utah and California must implement and maintain reasonable procedures to prevent unlawful use or disclosure of that information and provide notice when disclosing nonpublic personal information obtained as a result of a consumer transaction. Additionally, businesses operating in California must comply with the CCPA and provide California residents with certain rights regarding their personal information.

Source(s):
Jurisdiction

Utah, California