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Can I use third-party chat tools that collect personal information in California in Ohio? What are the requirements?

Using Third-Party Chat Tools that Collect Personal Information in California in Ohio

If you are using third-party chat tools that collect personal information in California and Ohio, you must comply with the relevant laws in both states. In California, agencies are required to maintain only personal information that is relevant and necessary to accomplish a purpose of the agency required or authorized by the California Constitution or statute or mandated by the federal government [3.1]" >Civ Code CACL 1798.14. Additionally, health care entities or governmental authorities that receive, share, exchange, or use a California resident’s medical information may submit an application with the office to be approved as demonstration project participants [4.1]" >Hsc Code CACL 130279.

However, the conditions of disclosure in California prohibit agencies from disclosing personal information unless the disclosure is necessary to perform a government function or is required by law [3.2]" >Civ Code CACL 1798.24.

In Ohio, the state has enacted the Ohio Personal Privacy Act, which requires businesses to provide notice to consumers about the collection, use, and sharing of their personal information [1.2]" >Ohio Rev. Code Ann. § 1347.01 et seq..

Therefore, if you are using third-party chat tools that collect personal information in California and Ohio, you must comply with the relevant laws in both states. You should ensure that you are only collecting personal information that is necessary for your business purposes and that you are providing notice to consumers about the collection, use, and sharing of their personal information.

Source(s):
Jurisdiction

California, Ohio