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Can I use third-party chat tools that collect personal information in California in Montana? What are the requirements?

Based on the additional context documents provided, there are additional requirements that businesses must comply with when using third-party chat tools that collect personal information in California and Montana.

Requirements for Businesses Collecting Personal Information in California [4.1]

If a business operates a commercial website or online service that collects personally identifiable information through the website or online service from individual consumers who use or visit the commercial website or online service and who reside in California, the business must comply with the provisions of Section 22575 or with the provisions of its posted privacy policy [CACL 22576].

Restrictions on the Collection and Use of Personal Information [2.1]

A business’s collection, use, retention, and/or sharing of a consumer’s personal information shall be reasonably necessary and proportionate to achieve the purpose(s) for which the personal information was collected or processed [11 CACR Section 7002(a)]. The purpose(s) for which the personal information was collected or processed shall be consistent with the reasonable expectations of the consumer(s) whose personal information is collected or processed [11 CACR Section 7002(b)].

Based on the above context documents, businesses using third-party chat tools that collect personal information in California and Montana must ensure compliance with both California and Montana laws. If the chat tool collects personal information, the business must post its privacy policy on its website in accordance with California law [CACL 22576]. Additionally, the business must ensure that the collection, use, retention, and/or sharing of the personal information is reasonably necessary and proportionate to achieve the purpose(s) for which the personal information was collected or processed, and consistent with the reasonable expectations of the consumer(s) whose personal information is collected or processed [11 CACR Section 7002(a)(b)].

It is important to note that the provided context documents do not provide specific requirements for businesses using third-party chat tools that collect personal information in Montana. Therefore, it is recommended that businesses consult with legal counsel to ensure compliance with all applicable laws and regulations.

In summary, businesses using third-party chat tools that collect personal information in California and Montana must ensure compliance with both California and Montana laws. The business must post its privacy policy on its website in accordance with California law, and the collection, use, retention, and/or sharing of personal information must be reasonably necessary and proportionate to achieve the purpose(s) for which the personal information was collected or processed, and consistent with the reasonable expectations of the consumer(s) whose personal information is collected or processed.

Source(s):
Jurisdiction

Montana, California