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Can I use third-party chat tools that collect personal information in California in Minnesota? What are the requirements?

Using Third-Party Chat Tools that Collect Personal Information in California and Minnesota

If you are using third-party chat tools that collect personal information in California and Minnesota, you must ensure that the collection, use, retention, and/or sharing of the personal information is reasonably necessary and proportionate to achieve the purpose(s) for which the personal information was collected or processed [2.1]. Additionally, you must obtain the consumer’s authorization of the disclosure of personally identifiable information in writing or by electronic means [1.1].

It is important to note that in Minnesota, an Internet service provider may not knowingly disclose personally identifiable information concerning a consumer of the Internet service provider, except as provided in sections 325M.03 and 325M.04 [1.2]. An Internet service provider shall disclose personally identifiable information concerning a consumer only under certain circumstances, such as pursuant to a court order or subpoena [1.3].

Furthermore, businesses that collect large amounts of personal information in California are subject to additional requirements, such as providing consumers with certain notices and implementing reasonable security procedures and practices [2.2].

Conclusion

To summarize, if you are using third-party chat tools that collect personal information in California and Minnesota, you must ensure that the collection, use, retention, and/or sharing of the personal information is reasonably necessary and proportionate to achieve the purpose(s) for which the personal information was collected or processed, and obtain the consumer’s authorization of the disclosure of personally identifiable information in writing or by electronic means. Additionally, in Minnesota, disclosure of personally identifiable information is prohibited except under certain circumstances, and in California, businesses collecting large amounts of personal information are subject to additional requirements. It is recommended that you consult with a legal professional to ensure compliance with all applicable laws and regulations.

Source(s):
Jurisdiction

Minnesota, California