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Can I use third-party chat tools that collect personal information in California in Kansas? What are the requirements?
Yes, you can use third-party chat tools that collect personal information in California in Kansas, but you must comply with the restrictions on the collection and use of personal information set forth in 11 CACR Section 7002. According to this section, a business’s collection, use, retention, and/or sharing of a consumer’s personal information shall be reasonably necessary and proportionate to achieve the purpose(s) for which the personal information was collected or processed, which shall comply with the requirements set forth in subsection (b) [2.1]. The purpose(s) for which the personal information was collected or processed shall be consistent with the reasonable expectations of the consumer(s) whose personal information is collected or processed [2.1]. Therefore, if you use third-party chat tools that collect personal information, you must ensure that the purpose(s) for which the personal information is collected or processed is consistent with the reasonable expectations of the consumers whose personal information is collected or processed. Additionally, if you collect or process personal information for any purpose that does not meet the requirements set forth in subsection (a), you must obtain the consumer’s consent in accordance with section 7004 before collecting or processing personal information [2.1].
Source(s):
Jurisdiction
Kansas, California