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Can I skip verifying consumer requests in Texas? What are the requirements?
Based on the provided context documents, it is not clear what type of consumer requests you are referring to. However, according to the Procedures for Handling Requests for Public Information in Texas [2.1], the department requires that all public information requests be in writing, unless there are special circumstances. Program staff may determine whether a verbal request may be accepted. The program handling the request for public information will review the request and determine what records are requested; who is requesting the records; whether inspection or actual copies of the records are requested; and whether the requested records are open, confidential, or partially open and partially confidential. The Office of General Counsel is available to provide assistance in making these determinations.
Therefore, it is recommended that you follow the procedures outlined in [2.1] for handling consumer requests. If you have any further questions or concerns, it is recommended that you seek legal advice.
Source(s):
Jurisdiction
Texas