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Can I skip verifying consumer requests in Oregon? What are the requirements?

Based on the context documents provided, it is not clear what type of consumer requests you are referring to. However, if you are referring to public records requests made by consumers, Oregon law requires public bodies to respond to such requests in accordance with the Oregon Administrative Rules (OAR) [2.1][1.2].

Requirements for Responding to Consumer Requests in Oregon

Under OAR 648-020-0030, if a public record is requested by a consumer, the public body shall complete its response to the public records request as soon as practical and without unreasonable delay [1.2]. The public body’s response is complete when it provides access to or copies of all requested records within the possession or custody of the public body that the public body does not assert are exempt from public disclosure, or explains where the records are already publicly available [1.2].

If the public body asserts that one or more requested records are exempt from public disclosure, it shall include a statement that the requester may seek review of the public body’s determination pursuant to ORS 192.401, 192.411, 192.415, 192.418, 192.422, 192.427 and 192.431 [3.1][1.2].

Conclusion

Based on the context documents provided, it is not clear what type of consumer requests you are referring to. However, if you are referring to public records requests made by consumers, Oregon law requires public bodies to respond to such requests in accordance with the Oregon Administrative Rules. The public body shall complete its response to the public records request as soon as practical and without unreasonable delay. The public body’s response is complete when it provides access to or copies of all requested records within the possession or custody of the public body that the public body does not assert are exempt from public disclosure, or explains where the records are already publicly available. If the public body asserts that one or more requested records are exempt from public disclosure, it shall include a statement that the requester may seek review of the public body’s determination pursuant to ORS 192.401, 192.411, 192.415, 192.418, 192.422, 192.427 and 192.431.

Source(s):
Jurisdiction

Oregon