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Can I skip verifying consumer requests in New Jersey? What are the requirements?
Based on the provided context documents, it appears that you are asking about verifying consumer requests in New Jersey. The requirements for verifying consumer requests depend on the specific context of the request. Here are some relevant regulations that may apply:
Perfecting a consumer complaint
According to NJAC 13:45G-1.5, if a communication from a consumer received by a board, the Director through the Attorney General or the Attorney General is in the nature of an accusation against a licensee, but does not contain, or is not accompanied by, sufficient information necessary to resolve the accusation or refer the matter for investigation, the recipient shall send the consumer an acknowledgment of receipt of the communication, advice that the communication did not contain all of the information necessary to constitute a consumer complaint, and a request for additional information. When the board, the Director through the Attorney General or the Attorney General receives communications and information, including supplemental information as requested under (b) above, from the consumer constituting a consumer complaint, it shall notify the consumer that the consumer’s communications and accompanying information is or has been deemed to be a completed consumer complaint, indicating the date the consumer complaint was received or the date that the consumer complaint was deemed to be complete.
Time period for disposition of consumer complaints
NJAC 13:45G-1.4 requires that a board, the Director through the Attorney General, or the Attorney General shall render a final disposition of a consumer complaint within 120 days of the filing of the complaint, except in certain circumstances where additional time is required.
Recordkeeping requirements
NJAC 13:45D-3.10 requires that each registered telemarketer shall maintain certain information, including a log which includes the phone number, date, and time of each and every telemarketing sales call, and requests to be placed on the telemarketer specific no telemarketing call list.
Based on the above regulations, it is not clear whether you can skip verifying consumer requests in New Jersey. It is recommended that you consult with a legal professional or the relevant regulatory agency to determine the specific requirements for verifying consumer requests in your context.
Source(s):
- [2.1] Perfecting a consumer complaint
- [2.2] Time period for disposition of consumer complaints
- [5.1] Complaints
- [1.3] Recordkeeping requirements
Jurisdiction
New Jersey