Can I skip verifying consumer requests in Minnesota? What are the requirements?

According to the Minnesota Administrative Code, consumer assistance partners must follow the requirements pursuant to Minnesota’s Level One Establishment Notice of Grant Award, Special Terms and Conditions, Attachment B, #19: “In order to provide services that meet the requirements of Code of Federal Regulations, title 45, sections 155.205 (d)-(e), and 155.405, individuals performing in-person assistance functions must operate in a fair and impartial manner and must meet and adhere to appropriate conflict of interest standards which include, but are not limited to the following: Do not receive any direct or indirect compensation from an issuer in connection with enrolling consumers in health plans; and are not subsidiaries of an issuer or associations that include members of, or lobby on behalf of, the insurance industry.” Therefore, it is required to verify consumer requests in Minnesota. ^[2.1]

Source(s):

• [2.1] ELIGIBILITY REQUIREMENTS; CERTIFIED CONSUMER ASSISTANCE PARTNERS.

Jurisdiction

Minnesota

• Privacy