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Can I skip verifying consumer requests in Massachusetts? What are the requirements?

Verifying Consumer Requests in Massachusetts

Based on the provided context documents, it is required to verify consumer requests in Massachusetts.

The Consumer Registration with the Massachusetts Do Not Call Registry [1.1] states that consumers may enroll in the registry in a manner prescribed by the Office at no cost to the enrolling consumer. Enrollment will become effective 60 days after the appearance of the consumer’s listing in the first quarterly registry that is available after the consumer enrolls. A Massachusetts consumer who enrolls in the registry will remain validly enrolled in the do not call registry until such time as the enrolled consumer makes a written request for deletion of the applicable listing on a form as prescribed by the Office.

Requests for Information [2.2] states that any party may request information from another provided that it is in writing, will reasonably assist the requesting party in presenting its case, and allows for a reasonable period of time for the gathering of information. The response must be delivered to the requesting party (with a copy to the arbitrator) no later than three business days before the hearing.

Arbitration Requests [2.1] outlines the requirements for applying for state-certified arbitration. A consumer must submit a “request for arbitration” form, which will be supplied on request by the Office of Consumer Affairs and Business Regulation (OCABR). The request for arbitration must meet several requirements, including being submitted on the designated form and received by the arbitration firm or OCABR within 18 months of the date the owner took possession of the motor vehicle (for new cars).

Notice to Consumers [3.1] outlines the display requirements for stores of 3000 square feet or more of sales area. Every retail establishment that has a Sales Area of 3,000 square feet or more shall display a consumer notice on how a consumer may contact the Division of Standards or a local weights and measures official.

Unsolicited telephonic sales calls; consumer listing; updates [4.1] establishes and maintains a no sales solicitation calls listing of consumers who do not wish to receive unsolicited telephonic sales calls. The office shall provide notice to consumers of the establishment of a no sales solicitation calls listing. A consumer who wishes to be included on the listing shall notify the office by calling toll-free number provided by the office, or in such other manner and at such times as the office may prescribe, which may include electronic notification.

Therefore, it is not possible to skip verifying consumer requests in Massachusetts.

Source(s):
Jurisdiction

Massachusetts