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Can I skip verifying consumer requests in Georgia? What are the requirements?

Based on the context documents, it is not clear what specific consumer requests you are referring to. However, it is important to note that Georgia Lemon Law requires manufacturers of motor vehicles sold or registered in Georgia to provide certain information to the Attorney General, including the name and contact information of the manufacturer’s representative responsible for receiving consumer repair requests and motor vehicle repurchase or replacement requests [1.3]. Additionally, manufacturers with a certified mechanism must include information about the mechanism in their express warranty or accompanying materials, including a statement of the requirement that the consumer must resort to the certified mechanism before requesting arbitration [1.5].

If you are referring to consumer requests related to the Georgia Lemon Law, it is important to follow the procedures outlined in the Certified Mechanism Dispute Resolution Procedures [1.2]. The certified mechanism must establish written procedures for resolution of disputes, which shall include, at a minimum, those items specified in the document. The certified mechanism shall investigate, gather and organize all information necessary for a fair and expeditious decision. The certified mechanism shall decide the dispute as expeditiously as possible, but at least within forty (40) days of the filing of the dispute. If the dispute is not settled, it shall be decided by the certified mechanism. The consumer shall have the right to present evidence relating to the dispute in writing, or to make an oral presentation, either in person, by telephone, or, if available, by video conference or other form of transmission. If the consumer submits evidence of and/or facts relating to the dispute in writing, the manufacturer shall submit its response in writing. If the consumer elects to make an in-person oral presentation, the hearing will be held at a location that is reasonably convenient to the Georgia consumer. If the consumer elects to make an in-person oral presentation and the manufacturer elects to participate by telephone, the certified mechanism shall notify the consumer that he or she has the same opportunity to participate by telephone.

Without more specific information about the consumer requests you are referring to, it is not possible to determine whether verification is required. However, based on the information provided in the context documents, it is clear that there are certain requirements that must be met by manufacturers in Georgia with respect to consumer rights and dispute resolution.

If you have any further questions or concerns, it is recommended that you consult with a licensed attorney in Georgia.

Source(s):
Jurisdiction

Georgia, Georgia