Can I skip verifying consumer requests in Florida? What are the requirements?

In Florida, consumer collection agencies are required to register with the Office of Financial Regulation ^[2.2][2.3]. The office investigates complaints and records the resolution of such complaints ^[2.1]. A registered consumer collection agency must provide a written response to the office within 45 days after receipt of a written request from the office for information concerning a consumer complaint ^[2.1]. Therefore, it is important to verify consumer requests in Florida. There are no exemptions to this requirement.

Source(s):

• [2.1] Consumer complaints; administrative duties.
• [2.2] Registration of consumer collection agencies required; exemptions.
• [2.3] Registration of consumer collection agencies; procedure.

Jurisdiction

Florida

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