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Can I ignore consumer requests for information or deletion in Vermont? What are the requirements?

To answer your question, no, you cannot ignore consumer requests for information or deletion in Vermont. Vermont has several laws and regulations in place to protect consumer rights, including the right to access and control their personal information.

Consumer Bill of Rights

Under VTCR 30-000-053 § 7.605, Vermont telecommunications consumers have the right to know and control what they are buying, the right to know from whom they are buying, the right to know the full price of goods and services purchased, and the right to privacy by controlling the release of information about oneself and one’s calling patterns and by controlling unreasonable intrusions upon privacy.

Disclosures to consumers

Under 9 VTST 2480b, a credit reporting agency shall, upon request and proper identification of any consumer, clearly and accurately disclose to the consumer all information available to users at the time of the request pertaining to the consumer. In accordance with rules adopted by the Attorney General, the credit reporting agency shall make provision for consumers to request by telephone the information required to be disclosed pursuant to subsection (a) of this section at no cost to the consumer.

Restraining prohibited acts

Under 9 VTST 2458, the Attorney General or a State’s Attorney may bring an action in the name of the State against any person who violates any assurance of discontinuance entered into pursuant to section 2459 of this title, and that proceedings would be in the public interest, to restrain by temporary or permanent injunction the use of such method, act, or practice. The courts are authorized to issue temporary or permanent injunctions to restrain and prevent violations of this chapter, such injunctions to be issued without bonds, and so to dissolve, or revoke the certificate of authority of, a corporation.

Therefore, it is important to comply with these laws and regulations and respond to consumer requests for information or deletion in Vermont.

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Source(s):
Jurisdiction

Vermont