Can I ignore consumer requests for information or deletion in South Carolina? What are the requirements?

Consumer Requests for Information or Deletion in South Carolina

Under South Carolina law, consumers have the right to request information or deletion of their personal identifying information ^[1.1]. A person may not, with the intent to defraud, harass, cause harm or wrongfully obtain anything of value, including, but not limited to, financial resources or personal identifying information, make, place, or initiate a call or text message or engage in conduct that results in the display of misleading, false or inaccurate caller identification information on the receiving party’s telephone or otherwise circumvent caller identification technology that allows the receiving party to identify from what phone number, location, or organization the call or text message has originated from or misrepresent the origin and nature of the call or text message ^[1.1].

If a consumer requests information or deletion of their personal identifying information, the telephone solicitor must comply with the request ^[1.1]. A telephone solicitor who makes a telephone solicitation shall transmit the telephone number, and, when available by the telephone solicitor’s carrier, the name of the telephone solicitor; provided, however, that it is not a violation of this subsection to substitute the name of the person on behalf of whom the telephone solicitation is initiated and the customer service telephone number of that person. The number provided must permit, during regular business hours, a consumer to make a request not to receive telephone solicitations ^[1.1].

Therefore, a telephone solicitor cannot ignore consumer requests for information or deletion in South Carolina.

Source(s):

• [1.1] Accuracy of caller identification information required; exceptions.

Jurisdiction

South Carolina

• Privacy