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Can I ignore consumer requests for information or deletion in Oklahoma? What are the requirements?
Consumer Requests for Information or Deletion in Oklahoma
Under the Oklahoma INFORM Act, high-volume third-party sellers with an aggregate total of $20,000 or more in annual gross revenues on an online marketplace must provide certain information to the online marketplace, which must then disclose that information to consumers in a conspicuous manner [1.1]. The information that must be disclosed includes the full name of the seller, the physical address of the seller, and contact information for the seller, such as a current working phone number, a current working email address, or other means of direct electronic messaging provided to the seller by the online marketplace [1.1].
If a high-volume third-party seller does not comply with the requirements to provide and disclose information under the Oklahoma INFORM Act, the online marketplace must suspend any future sales activity of such seller until the seller complies with such requirements [1.4].
However, it is important to note that ignoring consumer requests for information or deletion may be considered an unlawful practice under the Oklahoma Consumer Protection Act [1.2]. Specifically, making false or misleading representations, knowingly or with reason to know, as to the characteristics, ingredients, uses, benefits, alterations, or quantities of the subject of a consumer transaction or a false representation as to the sponsorship, approval, status, affiliation or connection of a person therewith is considered an unlawful practice [1.2].
Therefore, it is recommended that high-volume third-party sellers comply with consumer requests for information or deletion in Oklahoma to avoid potential legal consequences under the Oklahoma Consumer Protection Act.
Source(s):
- [1.1] Requiring Disclosures of Certain Information to Consumers - Suspension of Certain Sales Activity Upon Certain Noncompliance
- [1.2] Unlawful Practices
- [1.4] Suspension of Certain Sales Activity Upon Noncompliance
Jurisdiction
Oklahoma