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Can I ignore consumer requests for information or deletion in Nebraska? What are the requirements?

Consumer Requests for Information or Deletion in Nebraska

Under Nebraska law, a business cannot ignore consumer requests for information or deletion. The Nebraska Consumer Privacy Act (NCPA) grants consumers the right to request that a business disclose what personal information it has collected about them, and to request that the business delete that information [3.1].

Requirements for Responding to Consumer Requests

To comply with the NCPA, a business must:

  • Provide a means for consumers to submit requests for information or deletion, such as a toll-free number or a website [3.1].
  • Verify the identity of the consumer making the request [3.1].
  • Respond to the request within 45 days [3.1].
  • Provide the requested information or delete the requested information, as applicable [3.1].

Penalties for Non-Compliance

A business that fails to comply with the NCPA may be subject to a civil penalty of up to $7,500 per violation [3.1].

Conclusion

In summary, a business cannot ignore consumer requests for information or deletion in Nebraska. To comply with the NCPA, a business must provide a means for consumers to submit requests, verify the identity of the consumer making the request, respond to the request within 45 days, and provide or delete the requested information. Failure to comply may result in civil penalties.

Source(s):
Jurisdiction

Nebraska