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Can I ignore consumer requests for information or deletion in Missouri? What are the requirements?
Consumer Requests for Information or Deletion in Missouri
Missouri law requires licensees to provide clear and conspicuous notice to consumers about their privacy policies and practices, and consumers have the right to opt-out of certain types of information sharing. Consumers also have the right to request access to and deletion of their personal information, which the licensee must comply with unless certain exceptions apply [3.1].
Licensees must provide the information in a form and manner that is convenient and usable for the consumer if a consumer requests access to their personal information [3.1]. If a consumer requests deletion of their personal information, the licensee must comply unless the information is necessary for the licensee to provide a product or service requested by the consumer or for another legitimate business purpose [3.1].
Therefore, ignoring consumer requests for information or deletion in Missouri is not allowed. Licensees must comply with consumer requests for information or deletion unless certain exceptions apply.
Source(s):
Jurisdiction
Missouri