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Can I ignore consumer requests for information or deletion in Minnesota? What are the requirements?
Consumer Requests for Information or Deletion in Minnesota
Under the Minnesota Government Data Practices Act (MGDPA) [1.1], individuals have the right to access and request the deletion of their personal data held by government agencies and businesses [1.1]. Therefore, you cannot ignore consumer requests for information or deletion in Minnesota.
Requirements for Responding to Consumer Requests
If a consumer requests access to their personal data, the business or government agency must provide the data in a reasonable time and in a reasonable manner [1.1]. If a consumer requests deletion of their personal data, the business or government agency must delete the data in a reasonable time and in a reasonable manner [1.1].
Exceptions
There are some exceptions to the right of access and deletion under the MGDPA. For example, the MGDPA does not require a business or government agency to provide access to or delete data that is classified as confidential by law [1.1]. Additionally, the MGDPA does not require a business or government agency to provide access to or delete data that is necessary to maintain public safety or protect the rights of others [1.1].
Conclusion
In Minnesota, businesses and government agencies must respond to consumer requests for information or deletion in a reasonable time and manner. However, there are exceptions to this requirement. Failure to comply with these requirements may result in legal consequences.
Source(s):
Jurisdiction
Minnesota