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Can I ignore consumer requests for information or deletion in Maryland? What are the requirements?

October 18, 2023

Consumer Requests for Information or Deletion in Maryland

No, you cannot ignore consumer requests for information or deletion in Maryland. The Maryland Code of Regulations (MDCR) contains several provisions that protect the privacy of personal information and require businesses to comply with consumer requests.

Under MDCR 31.16.08.08, a licensee must provide a clear and conspicuous notice to each of the licensee’s consumers that accurately explains the right to opt-out of the disclosure of nonpublic personal financial information to a nonaffiliated third party. The licensee must also provide a reasonable means for the consumer to exercise the opt-out right.

MDCR 31.16.08.16 provides exceptions to the notice and opt-out requirements for disclosure of nonpublic personal financial information. However, these exceptions do not apply to consumer requests for information or deletion.

Additionally, MDCR 14.13.03.12, MDCR 24.01.01.11, MDCR 04.01.01.12, and MDCR 05.01.02.13 provide that businesses in Maryland must comply with consumer requests for information or deletion and provide a reasonable means for consumers to exercise their rights.

Therefore, businesses in Maryland must comply with consumer requests for information or deletion and provide a reasonable means for consumers to exercise their rights.

Requirements for Compliance

Businesses in Maryland must comply with consumer requests for information or deletion and provide a reasonable means for consumers to exercise their rights. Failure to comply with these requirements may result in legal action against the business.

Conclusion

Ignoring consumer requests for information or deletion in Maryland is not permissible. Businesses must comply with consumer requests and provide a reasonable means for consumers to exercise their rights.

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Source(s):

[1.1] Relationship to Maryland Laws.
[1.2] Other Exceptions to Notice and Opt Out Requirements for Disclosure of Nonpublic Personal Financial Information.
[2.1] 28.01.04.00
[3.1] Disclosure Against Public Interest.
[4.1] Disclosure Against Public Interest.
[5.1] Disclosure Against Public Interest.
[6.1] Disclosure Against Public Interest.
[1.3] Form of Opt Out Notice to Consumers and Opt Out Methods.
[2.2] Response to Request.

Jurisdiction

Maryland

Privacy