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Can I collect personal information from my customers in California in Louisiana? What are the requirements?
Collecting Personal Information from Customers in California in Louisiana
If you are collecting personal information from customers in California while operating in Louisiana, you must comply with both Louisiana and California laws regarding the collection of personal information.
Louisiana Requirements
Louisiana law requires that all requests seeking disclosure of personal information must be in writing, except for electronic requests submitted to the department pursuant to a contract authorized by Subchapter B [1.1]. Additionally, the requester must provide sufficient information to establish their status as a person who may receive personal information under the Driver’s Privacy Protection Act (DPPA) [1.1]. The failure to comply with these requirements may be grounds to deny the request to disclose personal information [1.1].
California Requirements
California law requires businesses to provide a privacy notice to individuals at or before the point of collection of their personal information [3.2]. The notice must include the categories of personal information collected, the purposes for which the information will be used, and the categories of third parties with whom the information may be shared [3.2]. Additionally, businesses must provide individuals with the right to request deletion of their personal information and the right to opt-out of the sale of their personal information [3.2].
Conclusion
To collect personal information from customers in California while operating in Louisiana, you must comply with both Louisiana and California laws. In Louisiana, all requests seeking disclosure of personal information must be in writing and the requester must provide sufficient information to establish their status as a person who may receive personal information under the DPPA. In California, businesses must provide a privacy notice to individuals at or before the point of collection of their personal information, and provide individuals with the right to request deletion of their personal information and the right to opt-out of the sale of their personal information.
Source(s):
Jurisdiction
California, Louisiana