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Can I offer a money-back guarantee for my product or service in Ohio? What are the requirements?
Money-back guarantee for products or services in Ohio
Yes, you can offer a money-back guarantee for your product or service in Ohio. However, Ohio law provides certain requirements for sellers who offer a money-back guarantee for their products or services.
According to Ohio Revised Code Section 1345.23, every home solicitation sale must be evidenced by a written agreement or offer to purchase that contains the name and address of the seller. The seller must present the writing to the buyer and obtain the buyer’s signature to it. The writing must state the date on which the buyer actually signs. The seller must leave with the buyer a copy of the writing which has been signed by the seller and complies with division (B) of this section.
In connection with every home solicitation sale, the seller must include a statement that the buyer may cancel the transaction at any time prior to midnight of the third business day after the date of the transaction. The statement must appear clearly and conspicuously on the copy of the contract left with the buyer in bold-face type of the minimum size of ten points, in substantially the following form and in immediate proximity to the space reserved in the contract for the signature of the buyer: “You, the buyer, may cancel this transaction at any time prior to midnight of the third business day after the date of this transaction. See the attached notice of cancellation for an explanation of this right.” [1.1]
In addition, Ohio Revised Code Section 1345.30 requires that a hearing aid dealer, hearing aid fitter, physician, or audiologist who enters into a consumer transaction with a consumer must provide a refund to the consumer if the hearing aid is returned to the dealer, fitter, physician, or audiologist not later than thirty days after its original delivery. The refund must be provided regardless of the reason for the hearing aid’s return and regardless of whether the hearing aid is new, refabricated, or used. [1.3]
Therefore, if you are offering a money-back guarantee for your product or service in Ohio, you must comply with the requirements of Ohio Revised Code Section 1345.23 or Section 1345.30, depending on the nature of your business.
It is important to note that these requirements may not apply to all types of businesses or transactions. If you have specific questions about offering a money-back guarantee for your product or service in Ohio, you should consult with an attorney who is familiar with Ohio consumer protection laws.
Conclusion
Ohio law provides certain requirements for sellers who offer a money-back guarantee for their products or services. If you are offering a money-back guarantee in Ohio, you must comply with the requirements of Ohio Revised Code Section 1345.23 or Section 1345.30, depending on the nature of your business. If you have specific questions about offering a money-back guarantee in Ohio, you should consult with an attorney who is familiar with Ohio consumer protection laws.
Source(s):
Jurisdiction
Ohio