Ask Reggi Your Question Now
Can I offer a money-back guarantee for my product or service in North Carolina? What are the requirements?
Money-back Guarantee Requirements in North Carolina
If you are offering a money-back guarantee for your product or service in North Carolina, there are no specific state laws or regulations that govern such guarantees. However, you must comply with the general consumer protection laws in the state.
Under North Carolina law, businesses must not engage in deceptive or unfair trade practices. This means that any money-back guarantee you offer must be truthful and not misleading. You must clearly disclose the terms and conditions of the guarantee, including any limitations or restrictions.
Additionally, if you are offering a money-back guarantee, you must be prepared to honor it. If a customer requests a refund within the terms of the guarantee, you must provide it promptly and without hassle.
Conclusion
In summary, there are no specific requirements for offering a money-back guarantee in North Carolina. However, you must comply with the state’s consumer protection laws and ensure that your guarantee is truthful and not misleading. [1.2]
Source(s):
Jurisdiction
North Carolina