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Can I offer a money-back guarantee for my product or service in Mississippi? What are the requirements?

Money-back Guarantee Requirements in Mississippi

In Mississippi, businesses can offer a money-back guarantee for their products or services as long as they comply with general consumer protection laws and regulations [3.3]. However, if the product or service is covered by a warranty, the business must comply with the requirements for warrantors under Mississippi law [3.2][3.1].

Under Mississippi law, businesses are prohibited from making false or misleading statements in connection with the sale, offer to sell, or advertisement of a product or service [3.3]. Therefore, any money-back guarantee offered must be truthful and not misleading.

If the product or service is covered by a warranty, the business must prove financial solvency or be insured under a warranty insurance policy meeting certain conditions [3.1]. Additionally, if the business is offering a vehicle service contract, they must file a true and correct copy of the vehicle service contract and the provider’s reimbursement insurance policy and the rates to be charged for the reimbursement insurance policy with the commissioner [2.1][2.2].

Overall, businesses in Mississippi can offer a money-back guarantee for their products or services as long as they comply with general consumer protection laws and regulations and any applicable warranty requirements.

Complaints

If a customer has a complaint against a provider, they can file a complaint with the commissioner [2.4].

Conclusion

Mississippi businesses can offer a money-back guarantee for their products or services as long as they comply with general consumer protection laws and regulations and any applicable warranty requirements. If a customer has a complaint against a provider, they can file a complaint with the commissioner.

Source(s):
Jurisdiction

Mississippi