Can I offer a money-back guarantee for my product or service in Idaho? What are the requirements?

Money-back Guarantee Requirements in Idaho

In Idaho, there are no specific laws or regulations that require businesses to offer a money-back guarantee for their products or services. However, if a business chooses to offer a money-back guarantee, it must comply with the state’s consumer protection laws.

Under Idaho Code § 48-902, it is unlawful for any person to engage in deceptive acts or practices in the conduct of any trade or commerce. This includes making false or misleading statements about the nature, characteristics, suitability, or quantity of a product or service. Therefore, if a business offers a money-back guarantee, it must ensure that its advertising and marketing materials accurately reflect the terms and conditions of the guarantee.

Additionally, if a business offers a money-back guarantee and fails to honor it, it may be subject to a civil action under Idaho Code § 48-909. This law allows consumers who have been injured by a violation of Idaho’s consumer protection laws to bring a civil action to enforce those laws and recover costs and attorney’s fees.

In summary, while there are no specific requirements for offering a money-back guarantee in Idaho, businesses must comply with the state’s consumer protection laws and accurately represent the terms and conditions of the guarantee in their advertising and marketing materials.

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Source(s):

• [2.1] CIVIL REMEDY.
• [1.3] UNFAIR CLAIM SETTLEMENT PRACTICES.

Jurisdiction

Idaho

• General