Can I offer a money-back guarantee for my product or service in Florida? What are the requirements?

Money-Back Guarantee Requirements in Florida

Florida law does not have specific requirements for offering a money-back guarantee. However, businesses that offer a money-back guarantee must comply with Florida’s Deceptive and Unfair Trade Practices Act (FDUTPA) ^[3.1].

Under FDUTPA, businesses must not engage in any unfair or deceptive trade practices, including false advertising or misrepresenting the terms of a money-back guarantee ^[3.1].

If a business offers a money-back guarantee, it must clearly disclose the terms and conditions of the guarantee, including any limitations or restrictions ^[3.1].

Additionally, if a business fails to honor its money-back guarantee, it may be subject to legal action by consumers under FDUTPA ^[3.1].

Therefore, you can offer a money-back guarantee for your product or service in Florida as long as you comply with FDUTPA and clearly disclose the terms and conditions of the guarantee.

Source(s):

• [3.1] Florida New Motor Vehicle Arbitration Board; dispute eligibility.

Jurisdiction

Florida

• General