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Can I offer a money-back guarantee for my product or service in Alaska? What are the requirements?
Money-back Guarantee Requirements in Alaska
According to the Alaska Statutes, a manufacturer is required to accept the return of a nonconforming product and replace it with a new comparable product or refund the full purchase price to the owner after deducting a reasonable amount of money for the ultimate purchaser’s use of the product from the date the product was delivered to the ultimate purchaser [1.2].
However, there are no specific requirements or restrictions mentioned in the Alaska Statutes regarding offering a money-back guarantee for a product or service. Therefore, it is up to the discretion of the seller to offer a money-back guarantee and to establish the terms and conditions of such a guarantee.
It is recommended that the terms and conditions of the money-back guarantee be clearly stated in writing and provided to the purchaser at the time of purchase. This will help to avoid any misunderstandings or disputes that may arise in the future.
In summary, there are no specific requirements for offering a money-back guarantee in Alaska, but it is recommended that the terms and conditions of the guarantee be clearly stated in writing.
Source(s):
- [1.2] Replacement or refund.
Jurisdiction
Alaska