Can I offer a loyalty program for my customers in Maryland? What are the requirements?

Based on the provided context documents, there are no specific regulations or requirements regarding offering a loyalty program for customers in Maryland. However, it is important to note that all utilities in Maryland are required to prepare a Customers’ Rights Pamphlet ^[2.1], which should contain information on inquiry, service, and complaint procedures ^[2.3], I]. Therefore, it is recommended to review the regulations and guidelines for loyalty programs in general, and ensure that the program complies with all applicable laws and regulations.

Additionally, it may be helpful to consult with a legal professional or seek guidance from the Maryland Public Service Commission ^[1.3].

Overall, while there are no specific requirements for offering a loyalty program in Maryland, it is important to ensure that the program is in compliance with all applicable laws and regulations.

Source(s):

• [2.1] Customers’ Rights Pamphlet.
• [1.3] 20.52.02.00
• [2.3] Contents of Pamphlet.

Jurisdiction

Maryland

• General