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Can I offer a free trial for my product or service in Arizona? What are the requirements?

Offering Free Trials in Arizona

In Arizona, businesses can offer free trials for their products or services as long as they comply with general consumer protection laws and regulations [2.1].

Consumer Protection Laws and Regulations

Arizona law prohibits businesses from engaging in deceptive or unfair trade practices that mislead consumers. This includes false advertising, bait-and-switch tactics, and other practices that deceive or mislead consumers [2.1].

Additionally, businesses must comply with the Federal Trade Commission’s (FTC) guidelines on free trial offers. The FTC requires businesses to clearly disclose the terms and conditions of the free trial offer, including any fees that will be charged after the trial period ends. Businesses must also obtain consumers’ express consent before charging any fees [4.3](FTC, “Negative Option Marketing: What You Should Know”).

Specific Requirements

If the product or service being offered for free trial is a marijuana testing facility, the applicant must submit an application in a Department-provided format that includes policies and procedures that comply with the requirements in this Chapter that contain inventory control, a chain of custody and sample requirement process, a records retention process, a secure method to transfer the portion of a sample remaining after testing to another marijuana testing facility with an approval for testing issued by the Department, security, and a process for disposal of marijuana or marijuana products that are submitted to the marijuana testing facility for testing [4.1].

If the product or service being offered for free trial requires a license, the applicant must pay the required fees for the license [2.1].

Conclusion

Businesses in Arizona can offer free trials for their products or services as long as they comply with general consumer protection laws and regulations and any specific requirements for their industry. This includes clearly disclosing the terms and conditions of the offer and obtaining consumers’ express consent before charging any fees.

[2.1]: AZ Rev Stat § 44-1522 [4.1]: R9-18-402, AZAC Title 9, Chapter 18, Article 4, Section 2

Source(s):
Jurisdiction

Arizona